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Frequently Asked Questions

In Member Zone go to Become a member and register in Member’s Area filling in all the data.
When you register you can activate a virtual membership card and a physical card. The virtual ticket is activated immediately and the physical ticket must always be picked up at the box office of any Aficine group movie theater.
The Aficine card is personal and non-transferable, it can only be used by the cardholder, at any time the company’s staff may request ID for verification.
Go to the box office of any Aficine group movie theater and report your loss. Your new card will be activated immediately without losing the balance on the card at the time of notification.
Minors must provide authorization from a parent or guardian to activate the Aficine Card.
To accumulate points and as a support to load 5 and 10 tickets bonuses. 2 points are accumulated per entry, a maximum of 6 points per day.

Valid for all movies 365 days a year. Only 4 tickets can be used per session/day and have an expiration date of 60 and 90 days respectively.

The 5 and 10 vouchers can be charged online through the website at Zona socio and directly at the box office.
Due to the new data protection law the way to access your account has changed. Call Tf. 971 40 30 30 00 from Monday to Friday, except holidays. Schedule from 9 to 14’00h and we will help you to solve your user.
NO REFUNDS ARE ALLOWED. Before finalizing your purchase, please review the event, date, time you have selected for your tickets.
To benefit from the 3 FREE hours of the parking located in Comte Sallent avenues, when buying the ticket for the RÍVOLIi Aficine and AUGUSTA Aficine cinemas, you must hand in the parking ticket and it will be validated at the same box office. If tickets are purchased online, go to the ticket office, show your ticket and ask to validate the ticket.
Send an email to info@aficine.com with the following information: Date and time approx. of purchase, Cinema, Title of the film and date and time of the session and telephone number.
Aficine obtains support and/or financing from the following organizations