bono cultural cine senior
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Internal information system

Internal information system policies.

The Internal Information System of COMPAÑÍA BALEAR EXHIBICIÓN CINEMATROGRÁFICA S.L is the channel to communicate, in a confidential and effective way, any information about irregular facts committed by COMPAÑÍA BALEAR EXHIBICIÓN CINEMATROGRÁFICA S.L or its staff, which have been known within the framework of an employment or professional relationship maintained with our organization in accordance with the provisions of Law 2/2023, of February 20.

The organization has configured the internal information system through the following channels:

In writing:

  • By e-mail: comunicaciones@grupoaficine.com
  • By mail, addressed to the person in charge of the internal information system of the organization COMPAÑÍA BALEAR EXHIBICIÓN CINEMATROGRÁFICA S.L. at CALLE BISBE PERE PUIGDORFILA Nº1, 07010, PALMA DE MALLORCA, BALEARES.


Through voicemail: 606593405

At the request of the informant, the information may also be submitted by means of a face-to-face meeting with the System Manager, within a maximum period of seven days from the submission of the request.

-In addition to these channels, communications can be made to the external information channels of the competent authorities.

-Once the complaint has been received, the person in charge of the Internal Information System shall communicate the acknowledgement of receipt of the complaint to the complainant within a period of less than 7 days -in the case of nominal complaints-. In any case, the complainant will be informed of the rights and obligations established by the personal data protection regulations.

-The person in charge of the Internal Information System will issue a reasoned report that will either uphold or reject the communication filed, justifying, in any case, the decision adopted. The report shall be notified to the informant and the person concerned within a maximum of three months from the expiration of the seven-day period following the communication, except in cases of particular complexity requiring an extension of the period, in which case, this may be extended up to a maximum of three additional months.

-During the processing of the complaint, communication and contact with the informant/complainant may be maintained and, if deemed necessary, additional information may be requested from the informant.

-It is guaranteed that the person affected by the information or complaint has notice of the same, as well as of the facts reported in a succinct manner. In addition, you will be informed of your right to submit written complaints and of the processing of your personal data. However, this information may be provided during the hearing if it is considered that its prior provision could facilitate the concealment, destruction or alteration of the evidence.

-The person in charge of the Internal Information System/Complaints Channel guarantees confidentiality to all those who use the Internal Information System/Complaints Channel. In addition, it guarantees confidentiality when the communication is sent through non-established reporting channels or to staff members who are not responsible for its processing.

-During the processing of the file, the persons affected by the communication shall have the right to the presumption of innocence, the right of defense and the right of access to the file, as well as the same protection established for the informants, preserving their identity and guaranteeing the confidentiality of the facts and data of the procedure.

-The processing of personal data arising from the application of this procedure shall be governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, Organic Law 7/2021 of 26 May on the protection of personal data processed for the purposes of the prevention, detection, investigation and prosecution of criminal offenses and the execution of criminal penalties.

-The person in charge of the internal information system/complaints channel shall immediately forward the information to the Public Prosecutor’s Office when the facts may be indicative of a crime or to the European Public Prosecutor’s Office in the event that the facts affect the financial interests of the European Union.

-The organization guarantees that there will be no retaliation against anyone who reports possible unlawful conduct or has reported a breach of regulations or cooperates in its investigation or helps to resolve it.

-Persons who report or disclose violations listed in Article 2 of Law 2/2023, of February 20, and actions or omissions that may constitute a serious or very serious criminal or administrative offense, shall be entitled to protection measures provided that the conditions set forth in Article 35 of the aforementioned law are met. The protection measures are set forth in Article 38 of Law 2/2023, of February 20.

-The complaint or information will be kept in the organization’s premises in accordance with its archiving and document retention policy.

-The organization has a record of all complaints received. The reports will be retained only for the period that is necessary and proportionate for the purposes of complying with the requirements imposed by Law 2/2023, of February 20, regulating the protection of persons who report regulatory infringements and the fight against corruption and in accordance with the provisions of Article 24 and other applicable articles of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

Aficine obtains support and/or financing from the following organizations